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Utilizing patients in the experience design process
A version of this post will be published as an interactions magazine blog post.Dave deBronkart (a.k.a. e-Patient Dave) is quite well-known for his assertion during a TED talk and at other times that...
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What serendipity is providing for me to read
A version of this appears as an interactions magazine blog post and will appear as a "What are you reading?" article in an upcoming issue of interactions magazine.My use of Twitter and my attending...
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Bringing together designers, ePatients, & medical personnel
A version of this post has been published as an interactions magazine blog post.Back in 1989-1991, I served on the committee that founded BayCHI, the San Francisco Bay Area chapter of ACM SIGCHI. I...
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Disrupting the UX design education space
A version of this post has been published as an interactions magazine blog post.My teaching partner Mandy and I stood in silence looking around the room one last time in which magic had happened the...
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A matter of semantics…
A version of this post has been published as an interactions magazine blog post.In 2005, I wrote a blog post entitled, “Is 'user’ the best word?,” followed a year later by “Words (and definitions)...
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Stanford Medicine X Austin Pop-Up
Written for a Medicine X newsletter (except for the added list at the end)What experiments would you conduct to explore how to address problems experienced with healthcare today? This was the question...
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Go ahead — ask people what they want
A version of this post has been published on Medium...“Do not ask people what they want.”This is a mantra in the field of design research. It is said over and over and over again.It was said years ago...
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My best work lies ahead of me
A version of this post has been published on medium.I’m presently looking for full-time work, and part of my strategy has been to contact people I know or with whom I’m connected on LinkedIn who work...
View ArticleDo I really need to write a book?
Last month, I was chatting with Peter Merholz at the Big Design Conference in Dallas. He was there promoting his new book, Org Design for Design Orgs: Building and Managing In-House Teams— an excellent...
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Teaching theory at the Austin Center for Design
A version of this post has been published on the AC4D blog and on Medium“Great timing,” I think to myself yet again. As I was preparing the deck I would use that evening to facilitate a discussion on...
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Applying anthropology, design, and theory to medical education and medical...
A version of this post has been published on Medium.My nightmare experience with the healthcare system several years ago prompted me to commit to playing a role in fixing it. Among the things I’ve done...
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The dilemma of empathy in design
A version of this post has been published on medium.Can you be or get too close to a situation or group of people to design effectively for it or them? Or is being fully in that situation or group of...
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Are designers becoming the new activists?
A version of this post has been published on Medium.“Why is this question being asked these days?” inquired designer/researcher Sarah Fathallah during her remarks on a panel during San Francisco Design...
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On the relationship between design and activism — Jon Kolko in conversation...
A version of this post has been published on Medium.When Jon Kolko and I were the Editors-in-Chief of interactions magazine, we would end most issues with a “cafe” conversation on topics of relevance...
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Yet another dilemma
A version of this post has been published on LinkedIn.Two weeks ago, I went to an evening event at Thumbtack, a company that occupies space in the same building as Twitter’s headquarters on Central...
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On the importance of theory to design practitioners — Jon Kolko & Richard...
A version of this post has been published on Medium.When Jon Kolko and I were the Editors-in-Chief of interactions magazine, we would end most issues with a “cafe” conversation on topics of relevance...
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Ah, to truly dance through life…
A version of this post has been published on Facebook.I fell in love with “contemporary ballet” when I first saw a performance by Alonzo King’s LINES Contemporary Ballet many years ago in San...
View ArticleIs it ethical for designers to function as activists when practicing their...
A version of this post will be published on IxDA's Medium site.(about my talk at the Interaction Design Education Summit during interaction 18 in Lyon France -- February 2018)Definitions of the type of...
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The benefits of riding the bus
A version of this post has been published on LinkedIn.I had a nice chat a week ago with a homeless person of about my age on a CapMetro bus in Austin. He showed me the suitcase, duffle bag, jacket, and...
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On Anthony Bourdain...
A version of this post has been published on Facebook.OK, my turn…I would often stumble upon Anthony Bourdain's TV show when channel surfing. I would pause for awhile, watch him eat yet another type of...
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On what it takes to effectively design the future of healthcare -- my...
A version of this post has been published on Medium.I’ve interviewed lots of people on stage at professional events over the years, engaging in and facilitating conversations that are often...
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On what it takes for companies to move toward social and environmental...
A version of this post has been published on Medium.PrologueI’ve interviewed lots of people on stage at professional events over the years, engaging in and facilitating conversations that are often...
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Good conversation
A version of this post has been published on LinkedIn.I love to engage in and facilitate good conversation. Here is a small sample of both personal and professional relevance.Some of the best...
View ArticleLeveraging design to help overcome key challenges to creating shared value
A version of this post has been published on Medium.Design is used extensively to “reimagine social change” (the tagline of the best known “shared value” consultancy), yet design is largely ignored in...
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Business as usual will no longer suffice…
A version of this post has been published on LinkedIn.While carolers recently proclaimed “tis the season to be jolly,” twas also the time of year to be easily reminded of the excesses of capitalism,...
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